Frequently asked questions

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Why is your charger so much cheaper than the competition?

Through efficient design and manufacturing, we are able to produce chargers at a lower cost. Those savings are passed down to you.

Why do I need an EV charger?

The Amina charger is a much safer choice than the regular household outlet and is developed according to the latest safety regulations and international standards. An EV charger can handle a much higher load, over a longer period of time, than a socket. It also includes extra safety features, which makes the charging safer. In 2022, the Norwegian Electrotechnical Committee (NEK) prohibited* to install a socket to be used for car charging. The reason is simple: fire safety. The Norwegian national ban on installing a standard socket as a charging point only applies to new installations. It’s still legal to charge your EV using a dedicated socket that has been installed before 01.06.2022, given that it’s in accordance with NEK 400, the Norwegian Electrotechnical Committee's installation standard.

Where can I buy the Amina charger?

Amina is available in most major electronics stores, through your local electrician and through some electricity providers. Click on the "where to buy" button to see all our partners and resellers.

What type of Circuit breaker must be installed in front of the Amina charger?

The charger must be protected against overload and short circuit as well as AC earth faults. This can be solved with an earth-fault circuit breaker type A (normal type) or one circuit breaker and one earth-fault circuit breaker type A.

How has Amina solved the requirement in NEK400 for earth fault protection of EV chargers?

The Amina charger must be installed behind a type A or B earth fault protector for protection against AC leakage current. DC leakage current is handled by the charger. The Amina charger comes with an Residual Direct Current Detecting Device (RDC-DD) according to the International Electrotechnical Commission’s (IEC) IEC62955 standard. This is a new standard that is specially adapted to electric vehicle (EV) chargers. DC protection is integrated into the charger. An electrician physically installs an earth fault circuit breaker Type A (or B) in the fuse box, in accordance with NEK-400.

Can I install the charger in very cold or very hot environments?

The Amina charger withstands weather and wind, rain, snow and sun. Not least cold degrees down to -35 and warm degrees up to +50 degrees Celsius.

Can the charger be locked so that no one else can use it?

The Amina charger does not have any protection against this. If you are using it in cabins or places where there is some time between each session, a good alternative is to disable the fuse.

Can I install the charger myself?

No, the Amina charger is part of the fixed electrical installation in the house, and therefore has the right to be installed by a registered installer/electrician.

What is the maximum charging speed on the Amina charger?

7.4 kW - this corresponds to 36 km range per hour charged.

Is it 1-phase or 3-phase?

The Amina charger only comes as a 1-phase charger.

How wide does a post have to be to attach the charger?

The post must be 20 cm wide.

Does it fit all car brands?

Yes, it does. The list on our website is not complete, and even if you do not find your car make in the list, this does not mean that the Amina charger is not suitable for your car.

How much does it cost to install the charger?

The Amina charger must be installed by an electrician, so contact your nearest electrician for a price quote.

Is the charger available in several colors?

It comes in all colors as long as it is black.

Can I charge my Renault Zoe?

The Amina charger does not have a built-in transformer, so if you live in an area with an IT/TT power grid, you must install a transformer in front of the Amina charger.

Can I continue to charge smart even if it is not a smart charger?

Yes you can. If your car can time-control the charging, you can either do it directly from the car, via the car's app, or via your electricity company.

Is there any Grids that this charger is not suitable for?

No, the Amina charger fits all Norwegian power grids (IT/TT/TN). And whether you have a 1-phase or 3-phase mains supply to the house has nothing to do with the Amina charger, it provides 1-phase charging regardless.

What size must I have on the fuse?

The size of the fuse is adapted to what is available in the home/cabin it is installed in. Example 16A fuse = 3.6kW/18km charged per hour, 32A fuse = 7.4kW/37km charged per hour.

Can the Amina charger be connected in series?

No, but an electrician can come up with a solution proposal for how to install several Amina chargers in the same garage.

How much does the charger cost?

To find the price you can take a look at our resellers or the electronics store that sells our chargers here.

White light on the charger - what does it mean?

The white light indicates that the charger is in standby mode, and that the car has stopped charging.

Yellow light on the charger - what does it mean?

The yellow light indicates that the car is connected, but not charging. It can indicate that the car has delayed charging active.

Blue light on the charger - what does it mean?

The blue light indicates that the car is charging.

Red light on the charger - what does it mean?

The red light indicates that an error has been detected - contact your Amina dealer.

Which charging cable do you recommend for the Amina charger?

On a general basis, there is no one we directly recommend. Nor is there anyone we specifically advise against, but please note that some older charging cables can be trickier to plug in. Having said that, we would recommend avoiding charging cables that are longer than the standard for charging cables allows, which is 7.5 meters. This is because some cars may have problems with the pilot signal on lengths over 7.5 meters. The consequence may be that charging is interrupted or unstable because the charging station does not have a stable pilot signal. (The pilot signal is the communication between the charging station and the car).

What are the physical dimensions of the charger?

The charger is 125 mm high, 200 mm wide and 105 mm deep.

Is there a locking feature for the cable?

The charging cable is locked during the charging session. If the charging is scheduled either via the car or the power company to start later or when the prices are low, the cable will also be locked until the charging starts (you can unlock the cable by unlocking the car). Apart from this, the charger does not have any cable locking functionality.

Still have questions?

We’d love to help connect you with the right person.

Grenseveien 21
4313, Sandnes

Org. nr.: 928 228 096
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